Support

We’re Here to Help You Succeed.

Please contact us to discuss your maintenance needs and which level of support is right for your project: 215-283-2300.

For cmScribe training, please also view our cmScribe training page.

NetReach offers support services through our team of consultants, designers, and technology specialists.

We provide ongoing support to our projects in the form of web design, programming, consulting, training, and technical support. Maintenance agreements are the most efficient and cost-effective ways of providing this support, and we offer different levels of support packages to meet your needs.

Our maintenance agreements cover:

Graphic design
HTML updates
Patches
Debugging
Programming
Database updates

Benefits of our maintenance agreements include:

Cost savings through:

Pre-purchase of support hours at discounted rates
Decreased per-incident minimums

Faster turnaround times
Maintenance of a live development environment for your project
Flexible use of pre-purchased hours throughout the term of the agreement

Please note that our maintenance agreements do not apply to new website construction or large development projects. Agreements expire 1 year after receipt of payment, and unused hours expire at the end of the term.

Download NetReach Maintenance Agreement Pricing & Description
(0.47 MB pdf)