Applicable to: Applications | Mobility
Custom time and billing systems benefit from the business experience of NetReach developers and the empowering flexibility of the NetReach toolset.
Creative execution options include unique set-up with flexible task and sub-task billing codes, secure remote entry via mobile devices, overtime alerts and reporting, and time approval/correction features, with fine-tuned secure user permission access. Reporting options include individual (employee/vendor) time, as well as time roll-up by project/client. User support request systems and bulletin-board-style messaging with integrated email are also supported.
Systems can support payroll/vendor bill payment functions and custom invoice generation. Financial data can be exported to CSV files or exported/integrated with popular accounting software packages such as QuickBooks or Sage 100 ERP.
Applicable to: Websites | Applications | Mobility
Putting customers first is easier with flexible NetReach help system options: Support knowledgebases, FAQs, alerts, and notifications. Automatically rank displays (most-accessed or top-trending). Automate message-board/forum-style Q&A threads. Customize workflow management with prioritization, organization, and resolution.
The ability to add rich-HTML assets—embedded video, audio, documents, screen shots, etc.—enhances customer satisfaction. Systems can even be integrated into existing platforms to pull relevant information and present it in a more usable format.
Expanding to a public-facing website presence with full mobile accessibility can also help you disseminate information, deliver alerts and notifications, provide 24/7 user and employee support, and maintain a private self-service portal for end-users.
Applicable to: Applications
Balancing detailed patient information, patient privacy, and cumulative statistics—accessible to designated doctors, nurses, physical therapists, and caseworkers across multiple clinical facilities—is easier with the multi-layered capabilities of a NetReach extranet.
Detailed case notes and records from various service providers can be limited to the appropriate clinicians, while aggregate data and de-identified patient treatments can be made available to researchers searching for effective interventions as well as clues to potential causes and cures for a disease.
Custom-formatted NetReach project tracking systems provide user-friendly, intuitive and efficient project management, with high-level dashboard and detailed drilldown transparency on activity status. Flexible, multifaceted workflows allow each team member to see current status and relevant reporting, based on the user’s access-permission level or key milestones (e.g. time since last activity).
Historical data and reporting services linked in NetReach’s customizable relational database provide added insights into specific transactions. Systems can maintain project profile data, record new activity, and satisfy internal and external reporting requirements. They can also track information by multiple levels of user-designated criteria.
Applicable to: Websites | Applications
Preparing online coursework for “anywhere, anytime” access simplifies delivery of content for continuing education (CE) credits, technical training, and other educational activities.
The versatile NetReach toolset supports a broad range of features—multi-session access, timed sessions, online quizzes, assignment submission, discussion forums, online calendars, news, announcements, and more. It also enables course development incorporating rich-HTML content (e.g. audio, video, document download) that complements any learning experience.
These powerful education systems even automate related administrative tasks—from online course registration/purchase, to delivery of certificates for successful course completion, to survey/feedback mechanisms.
NetReach solutions for creating user-friendly database "catalogs" for document sharing offer wide-ranging benefits across medical, technical, and business applications, or any community of shared interest.
Empower user options for searching, sorting, and filtering resources or information by area of interest and popularity of content. Simplify administrative management and customization of information resources, definitions, and groupings, as well as user feedback on existing resources, or new submissions.
Registered users can even organize resources into “toolkits” for specific needs—such as a salesperson organizing sales literature by product category or market solution—and share those toolkits with the community at large. These solutions can be standalone or part of a larger website deployment.
Whether you are starting a new eCommerce initiative or redesigning an existing site, NetReach can provide powerful, yet easy-to-use, custom eCommerce solutions—including fast mobile-device access to a highly tailored user experience. Satisfy a wide range of needs: Selling products. Subscription services. Online courses. Accepting donations. Managing other transactions.
The NetReach toolset enables fully customized solutions for unique requirements, even when online commerce options like Shopify, ZenCart, Amazon Web Stores, Big Commerce, or Magento cannot satisfy all your needs. HTML5-compatible and mobile-friendly, it supports responsive design—to adapt to the size of smaller mobile-device display screens—as well as enhanced user experiences that drive mobile sales.
Transaction capabilities include multi-currency or recurring payments, complex tax rules, complex or unorthodox purchasing processes, and diverse product mixes (e.g. downloads, physical and shippable products, registrations, events/class seats, membership, subscription services, donations), all integrated with your accounting package.
Although online fundraising is not a traditional eCommerce transaction, the NetReach toolset makes it easy to adapt customized capabilities in one central portal to meet the needs of the fundraising organizations. Options include automated registration, participant selection of the degree of participation, and detailed tracking of fundraising payments, incentives, and program results—by individual and group.
Equally important, fulfillment data handling can be formatted to minimize administrative burden, without compromising accountability. The offered products or services can easily be updated as desired, while order management, fulfillment, and shipment tracking are provided for multiple user types.
The flexible NetReach toolset enables membership organizations with diverse needs and limited budgets to present a dynamic public facing web presence while automating behind-the-scenes logistics for secure membership administration.
Data relating to calendar events being shared among the public and private segments of the website. Secure data transactions can be isolated within extranet applications including: Private enrollment and membership administration. Tracking and payment of recurring/annual dues. Member alerts and notifications. Secure member directories, profiles, and collaborative tools—complete with custom search and filtering functions. Automated integration of financial transactions for dues, donations, and fundraising within organizational accounting software such as QuickBooks, Sage 100 ERP, and others.
Using the power of Sharepoint to manage documents is not always the easiest solution for non-technical users unfamiliar with the program. NetReach makes it easy to integrate content from third-party programs into intuitive web-browser formats.
Seamlessly cross-linking information from external resources (e.g. Sharepoint, Salesforce, QuickBooks, HubSpot, etc.) to a secure, user-friendly intranet provides more convenient access to the right data. Easy-to-manage portals simplify content management (for documents, procedures, news, alerts, contact information) according to relevant business units (marketing, HR, sales, customer service, etc.). Best of all, each unit is able to control how their information is best structured and displayed for their users.
Applicable to: Websites | Mobility
If your target audience uses mobile phones for surfing the web, but your site is not optimized for the mobile experience, you might be missing key sales opportunities.
Responsive web design that changes formatting based on the size of the device display is one possibility. The NetReach toolset complements responsive design with added ability to pinpoint content for a better user experience by mobile/smartphone users.
Creating different user interfaces for different devices (e.g. desktop vs. smartphone), lets you maximize your opportunities for motivating visitors to action—requesting more information, providing feedback, or completing an actual transaction—regardless of the technology they use.
NetReach’s versatile relational database helps sales representatives assemble and maintain collections of timely sales aids and evidence-based reports, and supplement them with notes and highlights.
In pharmaceutical applications, for example, representatives are able to access information by disease, compound, clinical trial reprints, or medical journal reports, to display information on-demand using mobile devices, and to forward electronic files and links to the doctor.
In a survey across 25 medical specialties, 85% of physicians claimed that the extent of sales representative knowledge about a specific disease dramatically affects confidence in prescribing a particular drug.
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